FAQs

To ensure a comfortable and enjoyable stay, we’ve compiled answers to some of the most frequently asked questions.
If you need any further assistance, please don’t hesitate to contact us.

  • A

    We do not provide shuttle services to or from the airport. However, there are convenient public and private shuttle services, such as Speedy Shuttle, available at the airport. For assistance with booking or additional transportation information, our front desk staff will be happy to help you during your stay.

  • A

    Yes, we offer free Wi-Fi throughout the property. You can connect with the password provided at check-in.

  • A

    Yes, we have a designated quiet lounge area where you can work or study. Itʼs open 24/7 for our guests.

  • A

    Yes, weʼre happy to store your luggage before check-in and after check-out at no additional cost. Just let us know at the front desk.

  • A

    Yes, each room has a locker for your valuables.

  • A

    Yes, each cabin can be locked from the inside for your privacy and security.

  • A

    Each cabin is equipped with a security box. Additionally, a dedicated locker is available for each room.

  • A

    Yes, our front desk is staffed 24/7, ensuring a safe and comfortable stay for all guests.

  • A

    Each cabin is equipped with an emergency button. Pressing it will immediately alert our staff, who will respond promptly.

  • A

    Security cameras are installed in the hallways to ensure safety and maintain strict security management.

  • A

    Yes, each pod is equipped with a sprinkler system to enhance fire safety precautions.

If you have any questions or require assistance, please feel free to contact us via email below:
Email: fc.hawaii.frontdesk@first-cabin.us
Our team will review your message and respond as soon as possible.
Please note that response times may vary depending on the nature of your inquiry.