

FIRST CABIN HAWAII LLC (hereinafter referred to as "the Company", “we” or “us”) recognizes the management of our customers' personal information as a valuable privilege and is committed to ensuring its protection. We fully respect the principles of accuracy, fairness, legality, and transparency.
"Data" refers to any information that can be used to identify you as an individual. This includes, but is not limited to, your name, contact number, email address, postal address, age, gender, passport, driver’s license, or other identification document details and other personal information collected from you. By accessing or using our services, you are deemed to have agreed to the collection, storage, and use of your personal information as described in this Privacy Policy and our Terms of Service.
We collect the following categories of personal information to provide you with a personalized, convenient, and efficient experience:
Additionally, we may collect:
We collect data for the following purposes:
If you wish to stop receiving promotional emails, click the "unsubscribe" link in the email. Non-promotional messages such as account confirmations or payment notifications cannot be unsubscribed.
Third-party advertising networks may use cookies or tracking technologies. You may manage these through your browser or device settings.
We retain your data while your account is active. Your account is considered “active” if you have a valid account that is currently in use, such as when you have ongoing reservations or recent activity associated with your account. Even if your account is active, you may request deletion of your account or account information by contacting us at info@first-cabin.us. However, please note that while you have the right to choose whether to provide personal information to us, if you request to delete your account, or withhold or delete personal information that is needed to provide the requested services and products from us, you may not be able to use the requested services or products offered by us.
To delete or anonymize posted content, contact us at info@first-cabin.us .
We may receive customer-related information from third parties, including publicly available information. Such data is used to provide services, send communications, confirm payments, issue notifications, and ensure security.
A. Protection of Information. We take reasonable measures to protect data integrity and security but cannot guarantee absolute security. If a data breach occurs, we will respond promptly and appropriately.
B. Notice of Security Breach. In the event a Security Breach (as defined below) involving unauthorized access to and acquisition of unencrypted or unredacted records or data containing Personal Information (as defined below) where illegal use of the Personal Information has occurred, or is reasonably likely to occur and that creates a risk of harm to a person, notice will be provided to affected persons in the following manner, subject to the legitimate needs of law enforcement if informed by law enforcement of the need to delay notification to further a criminal investigation or prevent jeopardizing national security in compliance with Section 487N-2(c), Hawaii Revised Statutes, and necessary and appropriate countermeasures and corrective measures will be taken.
For purposes of this notice, “Personal information” is information about an individual that includes the person's first name or first initial and last name in combination with any one or more of the following data elements, when either the name or the data elements are not encrypted:
"Personal information" does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
“Security breach” means an incident of unauthorized access to and acquisition of unencrypted or unredacted records or data containing personal information where illegal use of the personal information has occurred or is reasonably likely to occur and that creates a risk of harm to a person. Any incident of unauthorized access to and acquisition of encrypted records or data containing personal information along with the confidential process or key constitutes a security breach. Good faith acquisition of personal information by an employee or agent of the business for a legitimate purpose is not a security breach, provided that the personal information is not used for a purpose other than a lawful purpose of the business and is not subject to further unauthorized disclosure.
In the event a security breach involves more than one thousand persons at one time, we will notify in writing, without unreasonable delay, the State of Hawaii's Office of Consumer Protection and all consumer reporting agencies that compile and maintain files on consumers on a nationwide basis, as defined in 15 U.S.C. section 1681a(p), of the timing, distribution, and content of the notice.
The Notice will include information on:
The Notice to affected persons will be provided by one of the following methods:
C. Disposal. In accordance with law, we will take reasonable measures to protect against unauthorized access to or use of the information in connection with or after its disposal, including:
Our services are not intended for individuals under 18 years of age. We take reasonable steps to prevent the collection of data from individuals under 18. If we inadvertently collect such data, it will be securely deleted as soon as it is discovered.
Users are advised to review the privacy policies of third-party websites, as we are not responsible for their practices.
We may revise this Privacy Policy as necessary. Important changes will be announced on our website, and for significant changes, we will obtain prior consent.
FIRST CABIN HAWAII LLC
2270 Kalākaua Ave, Suite 1400
Honolulu, HI 96815
Email Address: info@first-cabin.us
This policy was revised and applied in December 2024.